01935 426666

30a Middle Street, Yeovil

Rayford Ltd T/A Radio cabs takes the confidentiality of “Personal Information” you disclose to us or we otherwise acquire through third parties seriously. This website complies with the principles of the General Data Protection Regulations and any Personal Information collected by Rayford Ltd T/A Radio cabs is used in accordance with the data protection legislation. By using this website you accept the terms of this Privacy Policy which sets out the way that personal data is processed through this website and the services we provide. You are also agreeing to our Website Use Terms and Conditions.

We may make changes to this Privacy Policy from time to time. We will notify all members of any such changes, which will also be updated on our website and in this text so you are always aware of them.

  1. Collection of Information

1.1 We collect two kinds of information about our website users:

1.1.1 “Non-Personal Information” such as IP addresses (the location of the computer on the internet), pages accessed and content downloaded; and/or

1.1.2 “Personal Information” When making a booking to use our service, no information is collected by our website. Any information provided to us by you when making a booking of our service is retained in an internal system.

1.3 We confirm that our lawful basis for processing personal data is:

1.3.1 To provide a taxi as specified by you between the collection point and the destination.

1.3.2We have no automatic deletion period for Personal Information to include your name and contact number, and the last 4 digits of your payment card. If you wish us to delete your Personal Information then please let us know.

  1. Use of Information

2.1 Non-Personal information is used to help us monitor and improve our service, for example by showing how many people are visiting our website and which pages are most or least popular. Individual user patterns are not monitored.

2.2 Rayford Ltd T/A Radio cabs may use Personal Information to:

2.2.1 answer your queries or communicate with you, for example by phone in relation to our business.

2.2.2 fulfil your requests for a taxi.

2.3 With your consent we reserve the right to release Personal Information:

2.3.1 to comply with the law;

2.3.2 to enforce our Terms and Conditions;

2.3.3 to protect our rights and safety;

2.3.4 No information is otherwise sold, leased or exchanged with a third party.

  1. Contact

3.1 If you have any queries or concerns then please in the first instance contact info@yeovilradiocabs.co.uk

3.2 You have the right to access or exercise any other statutory right by contact info@yeovilradiocabs.co.uk

3.2.1 At any time you have the right to bring a complaint to the Information Commissioner’s Office (https://ico.org.uk)

  1. Protection of Personal Information

4.1 All Personal Information is stored on our website in accordance with data protection legislation.

4.2 We have security measures in place to protect against the loss, misuse and alteration of personal data under our control.

4.3 Information which you submit to us during the operation of our business is stored on secured systems located in the United Kingdom.

5. Cookies

5.1 This website uses cookies. A cookie is a piece of information which a web server may place on your computer when you visit a website to improve your user experience. Many cookies last only a single session whilst others remain on your computer until you delete them. Cookies are either:

5.1.1 Session cookies, which are those stored on your computer that are automatically deleted when you close your browser; or

5.1.2 Persistent cookies, which are those stored as a file on your computer and remain there when you close your browser.

5.2 We use cookies to:

5.2.1 maintain continuity and improve speed;

5.2.1.1 WordPress is our website Content Management System and may use cookies to maintain your user session when accessing our website.

5.2.1.2 A persistent cookie is used when a user clicks the ‘I accept, don’t show me this again’ option to indicate that they understand that our website uses cookies. This cookie will be retained for one year.

5.2.2 provide interactive content such as video players and social media links;

5.2.3 gather Non-Personal information so that we can monitor the usage of our website.

5.2.3.1 Google Analytics is a third-party website monitoring tool that allows us to see volumes of website visitors and analyse how the content of our website is viewed and navigated. Google Analytics does not store any personal information about website visitors but does use persistent cookies to identify repeat visitors. You may universally opt-out of Google Analytics tracking used by all websites by visiting https://tools.google.com/dlpage/gaoptout. Google’s privacy policy is available at https://policies.google.com/privacy

5.3 Cookies are used by nearly all websites and do not harm your system. You can usually alter how your computer will accept cookies via the settings of your web browser. However, if you choose to disable cookies, you may not be able to use certain features of our website.